Help

How it works

1. Fill your cart. Search or browse the aisles on the shop page and add what you need.
2. Save it or check out. Not ready yet? Choose “Save cart for later”. Saved carts stay in your account for 7 days, and nothing is ordered until you check out.
3. Pick a delivery window. At checkout you choose a slot and a payment method, then place your order.

The delivery fee is shown in your cart before you check out.

Contact

Root & Basket is a Portland grocery delivery service. You can write to us at:

Root & Basket
1215 SE 8th Ave
Portland, OR 97214

Privacy notice

We collect the details you give us to deliver your groceries: your name, delivery address, the items in your carts and orders, and your payment method. Card details are handled by our payment processor.

We use this information to fill and deliver orders, to keep saved carts in your account, and to keep the service secure. We share it only with the people and companies who help us deliver, and only as much as they need. We do not sell your personal information.

You can ask us to show, correct or delete the information we hold about you by writing to the address above.

Terms

By using Root & Basket you agree to these terms.

Products

Produce and other fresh items vary in size and appearance. Product descriptions and sizes are given as accurately as we can.

Orders

An order is placed only when you choose “Place order” at checkout. Saving a cart does not place an order.

Governing law

These terms are governed by the laws of the State of Oregon.